Great marketing starts with delighted guests. Hipcraft layers Tour Solution-focused immersive technology for tour guides—from tour guide headsets to live media sharing—on top of smart feedback automation, turning memories into five-star ratings and repeat bookings.
Immersive Tech: Hear, See & Share the Moment
- Headsets for tours — crystal-clear audio in noisy streets; adoption cuts guide voice strain and doubles guest comprehension.
- Best photo sharing app for tour operators — Fotaflo auto-sends branded albums guests love to repost, driving referral bookings.
- Best video sharing app for tour operators — easy clip-editing and single-tap social uploads (Dropbox & Cluster rank top for 2025).
All media links embed trackable CTAs, so every share funnels new leads—no extra ad spend required.
Post-Tour Feedback Automation
Within an hour of ticket scan, guests receive a mobile prompt crafted from proven customer feedback for tours tactics that lift response rates by 33%.
- Dynamic review links to the top travel review sites for tour operators (Tripadvisor, Google, Trustpilot)
- Sent via email, SMS or WhatsApp through automated workflows
- Auto-escalation flags negative scores for instant recovery
Itinerary Apps & Push-Notifications
Our mobile itinerary for tour operators feeds real-time updates, route maps and embedded tickets for tours directly to guest devices—reducing “where do we meet?” calls by 70%. Case-study apps show tailored itineraries boost ancillary spend on-site.
Boosting Ratings on OTAs & Google
Hipcraft syncs fresh reviews, photos and UGC snippets to Viator, GetYourGuide and Google Things To Do nightly, helping operators climb ranking algorithms that favour recent high-grade feedback. Our clients average a 0.4-star uplift in 90 days.
Want raving fans and viral content?
Book a strategy call and let Hipcraft turn remarkable moments into measurable growth.
Do headsets really make a difference on city walks?
Yes—wireless headsets improve audibility by up to 40% in noisy environments, leading to higher satisfaction scores and better reviews.
Which photo-sharing solution integrates with Hipcraft?
We natively integrate Fotaflo and Dropbox; other platforms connect via API or Zapier in minutes.
How soon should I ask guests for a review?
Industry data shows the first 24 hours yield the highest response; Hipcraft automates requests within 60 minutes of tour completion.
Will mobile itineraries work offline?
Yes—progressive web-app caching stores maps, schedules and QR-coded tickets for tours even without cellular service.
